Head of Analytics
Russell has thirty years’ experience in social and government research, including seventeen years at DBM as Head of Analytics and seven years working within government agencies. He has also spent several years as an academic researching a range of social issues. He has a PhD from the Australian National University and over 60 publications and is considered a leader in his field.
Nicole has worked with clients from a wide range of industries over the last seven years, delivering solutions using a variety of both qual and quant methodologies. In recent years, she has specialised in ‘voice of customer’ programs in disability services. She believes in the power of thoughtful research design and innovative methodology to extract meaningful insights from ‘customers’ in all their forms, and the difference data-driven insights can make in shaping service, products and policy.
FLORENCE LE GUYADER
Florence has 10 years of experience in research with diverse government clients including health, transport, and environment. Whilst at EY Sweeney, she worked extensively with Public Transport Victoria, and she developed her skills in managing large and complex studies while working on the Quality Indicators of Learning and Teaching (QILT) for the Department of Education, Skills, and Employment. In 2019, she joined Ipsos Public Affairs where she directed various projects for numerous Government departments and agencies.
Florence strives to promote emerging methodologies, including social media; and is passionate about conducting ethical research with Aboriginal and Torres Strait Islander communities.
Florence holds a degree in engineering.
Rob is a market researcher and strategic insights specialist, with cross industry experience and a passion for social research. Previously, he has worked on projects for global car brands, Big4 finance, media and creative agencies. Alongside traditional market research techniques, he has done extensive work in digital analytics, segmentation, mapping, data visualisation, and collaborating with data partners. He looks forward to bringing those varied experiences to the new DBM Social Team.
Charlotte has worked with a diverse range of government and non-government clients over the last two years, developing her skills in delivering insights using a variety of research methodologies. She is passionate about how market research can play a vital social role, assisting businesses and governments to develop policies, services and products that are responsive to an identified need. Charlotte holds a BA in Socio-Legal Studies from the University of Sydney.
Lani has an honours degree in Anthropology and has previously worked as a research assistant for a lecturer at the University of Melbourne. She has also worked as a telephone interviewer which provided first-hand experience with research participants. Lani enjoys analysing a diverse range of topics and thinking critically about societal issues, two key elements she brings to her role at DBM Social Research.