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As chosen by Australia's financial services customers.

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2020 Australian Financial Awards 

The DBM Australian Financial Awards 2020

In 2019, DBM reached out to over 80,000 Australian consumers and business owners while conducting our DBM Atlas survey, the largest financial services research program in the country, collecting feedback on the experiences of customers with their financial institutions. Please join us in celebrating the achievements of the institutions rated best in class by their customers!

When

4th March 2020, 12-2pm 

Where

Ivy Sunroom - 330 George Street,
Sydney, NSW, 2000 

The 2020 DBM Australian Financial Award Winners

Business

Best Major Digital Business Bank
Westpac

Best Digital Business Bank
Bendigo Bank


Most Competitive Major Business Bank
NAB

Most Competitive Business Bank
HSBC

Best Business Relationship Managers (Major Bank)
Westpac

Best Business Relationship Managers
Bendigo Bank
Best Business Customer Service (Major Bank)
Westpac


Best Business Customer Service
Bendigo Bank


Most Recommended Agribusiness Bank
Rabobank

Most Recommended Institutional Bank
ANZ


Most Recommended Major Business Bank
Westpac


Most Recommended Business Bank
Bendigo Bank

Retail

Best Major Digital Bank
Commonwealth Bank


Best Digital Bank
Credit Union SA


Most Innovative Major Bank
Commonwealth Bank


Most Innovative Bank
IMG


Most Competitive Major Bank
NAB


Most Competitive Bank
Bank First


Most Recommended Credit Card (Major Bank)
ANZ

Most Recommended Credit Card
Teachers Mutual Bank


Most Recommended Home Loan (Major Bank)
ANZ


Most Recommended Home Loan
UBank

Best Personal Bankers (Major Bank)
Westpac

Best Customer Service (Major Bank)
Commonwealth Bank


Best Customer Service
Greater Bank


Most Recommended Industry Superannuation Fund
Cbus Super
Most Recommended Superannuation Fund
QSuper

Most Recommended Major Private Health Insurer
HBF

Most Recommended Members-owned Private Health Insurer
Police Health


Most Recommended General Insurer
RAA


Most Reputable Major Bank
NAB


Most Reputable Bank
Teachers Mutual Bank


Most Recommended Major Bank
NAB

Most Recommended Bank
ING

Most Recommended Customer-owned Bank
P&N Bank


Best Neobank
Up Bank


Best Travel Insurer
RAC WA


Best Life Insurer
NRMA Insurance


Most Reputable Building Society
Newcastle Permanent


Most Recommended Credit Union
People’s Choice

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