DBM Connect

Frequently asked questions from members of our DBM contact list

What is DBM Connect?

DBM Consultants are creating our own internal contact list of individuals (often called a research panel), of people who are willing to participate in market research studies about familiar topics like consumer and banking products.

How does a research panel work?

As a DBM Connect panel member, you’ll be invited via email to share your thoughts and opinions about a chosen topic. Most invitations will ask you to complete an online survey, in your own time. We may also invite you to participate in a telephone interview or face to face discussions from time to time.

Will I get paid?

You will be rewarded for your time, as our way to say thanks. Each time that you participate in a survey, you will either be entered into a raffle draw or receive a gift voucher.

How often will I be sent a survey invitation?

We know that you are busy so we will aim to send you survey invites once a month at the most.

How long will it take to complete the surveys?

Surveys will vary in length, the shortest will be around 5 minutes to complete. Each survey invitation will usually tell you how long it should take, and the date by which to complete the survey.

What happens to my responses in the surveys?

All your responses are stored and processed in Melbourne, Australia. In presenting results, no individual will be identified, and no contact details will be passed on. That is, results and findings will only be based on an accumulative level.

Will anyone else see my personal information?

No, we will not disclose your personal information or personally identifiable research information to a third party. We will only report the information you provide in an aggregate form (or combined with responses from other respondents). If there are exceptions to this, we are required by the Privacy Act to obtain your express prior consent before you complete the survey.

How do I know that my responses will be kept confidential?

DBM Consultants is a proud member of the Association of Market and Social Research Organisations (AMSRO), and is accordingly bound by the Privacy Act. For more information on how DBM Consultants respects and upholds your rights to privacy, please head to our Privacy Policy page here.

(URL: www.dbmconsultants.com.au/privacy-policy/)

What if I want to leave the panel?

Expressing your opinions is completely voluntary and you are free to unsubscribe from the group at any time. You can also reactivate your membership at any point in time.

If you have any further queries, you can provide your feedback through our Contact Us page here.

Discuss your needs with our team

Melbourne

(03) 8809 5333

5-7 Guest Street, Hawthorn, VIC, 3122, Australia

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Sydney

(02) 9246 2020

Suite 34, Level 3, 110 Sussex Street Sydney NSW 2000

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