As chosen by Australia’s financial services customers, powered by DBM

Australian Financial Awards 2019

In 2018, DBM reached out to over 80,000 Australian consumers and business owners in the largest financial research programs in the country, asking about their experiences with their financial institution and related products. Please join us in celebrating the achievements of the institutions named best in their class by their customers.

Featuring Richard Holden, speaking on the topic – ‘Meeting customer expectations post Hayne’s Royal Commission report’, Richard is a professor of economics at UNSW Business School and one of Australia’s leading economists. Professor Holden received a PhD from Harvard University and was a faculty member at MIT and the University of Chicago before returning to Australia.

He has published in the leading economics journals such as the Quarterly Journal of Economics and American Economic Review. His popular writings have appeared in outlets such as the New York Times, Australian Financial Review, The Australian and The Conversation.

He is a fellow of the Econometric Society, and of the Academy of Social Sciences in Australia.

WHEN

27th February 2019, 12pm - 2pm

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WHERE

L’aqua, Rooftop level, Cockle Bay Wharf, Darling Park, Sydney NSW 2000

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The 2019 Award Winners

BUSINESS BANKING

  1. Best Major Digital Business Bank
    Westpac
  2. Best Digital Business Bank
    Bendigo Bank
  3. Most Competitive Major Business Bank
    NAB
  4. Most Competitive Business Bank
    Bendigo Bank
  5. Best Business Relationship Managers (Major Bank)
    Westpac
  6. Best Business Relationship Managers
    Bendigo Bank
  7. Best Business Customer Service (Major Bank)
    Commonwealth Bank
  8. Best Business Customer Service
    Bendigo Bank
  9. Most Recommended Agribusiness Bank
    Rabobank
  10. Most Recommended Institutional Bank
    ANZ
  11. Most Recommended Major Business Bank
    Westpac
  12. Most Recommended Business Bank
    Bendigo Bank

RETAIL BANKING

  1. Best Major Digital Bank
    Commonwealth Bank
  2. Best Digital Bank
    Police Bank
  3. Most Innovative Major Bank
    Commonwealth Bank
  4. Most Innovative Bank
    ING
  5. Most Competitive Major Bank
    NAB
  6. Most Competitive Bank
    ING
  7. Most Recommended Credit Card (Major Bank)
    Commonwealth Bank
  8. Most Recommended Credit Card
    Teachers Mutual Bank
  9. Most Recommended Home Loan (Major Bank)
    ANZ
  10. Most Recommended Home Loan
    People’s Choice Credit Union
  11. Best Personal Bankers (Major Bank)
    Westpac
  12. Best Customer Service (Major Bank)
    NAB
  13. Best Customer Service
    Credit Union SA
  14. Most Recommended Industry Superannuation Fund
    Cbus
  15. Most Recommended Non-Industry Superannuation Fund
    QSuper
  16. Most Recommended Major Private Health Insurer
    Apia
  17. Most Recommended Members-owned Private Health Insurer
    TUH Health Fund
  18. Most Recommended General Insurer
    RAA
  19. Most Reputable Major Bank
    NAB
  20. Most Reputable Bank
    Credit Union SA
  21. Most Recommended Major Bank
    NAB
  22. Most Recommended Bank
    ING
  23. Most Recommended Customer-owned Bank
    Greater Bank

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For more information contact us

dbm@dbmcons.com.au