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17 Dec 2019 DBM wins Australia/New Zealand Consultancy of the Ye...
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DBM is a specialist research insights agency with over 25 years worth of experience and expertise in consumer and business services. Hear from some of our satisfied clients below
DBM’s thinking and the insights were excellent. They were also very adept at leveraging findings from different studies to provide additional learnings and contextualisation.
Former Head of Group Market Research
Westpac Banking Group
DBM has demonstrated their ability to deliver a range of services including a strategic Net Promoter Score and a driver analysis on a range of customer feedback metrics, to deliver actionable insights and presentations to stakeholders.
Major Australian University
The insights DBM brought to life have informed how we’re meeting the needs of our customers
Australia’s Largest Insurer
Focus groups were moderated expertly by DBM, and their fact based insights provided clear guidance on next steps.
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