Guiding Successful Businesses

We are a leading provider of strategic advice to businesses - using research to facilitate outstanding customer experiences.

How can we help your business succeed?

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Consumer Atlas

Australia's largest consumer financial services survey with over 60,000 interviews per annum. Revealing insights on banking, insurance, superannuation and more.

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Business Financial Services Monitor

Australia's largest ongoing B2B financial services research study, revealing insights from key decision makers in businesses and corporations of all sizes.

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Tailored Solutions

We're research experts with experience across multiple industries. Get in touch to find out how we can improve your business.

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Client Testimonials

DBM is a specialist research insights agency with over 25 years worth of experience and expertise in consumer and business services. Hear from some of our satisfied clients below

DBM’s thinking and the insights were excellent. They were also very adept at leveraging findings from different studies to provide additional learnings and contextualisation.

Former Head of Group Market Research

Westpac Banking Group

DBM has demonstrated their ability to deliver a range of services including a strategic Net Promoter Score and a driver analysis on a range of customer feedback metrics, to deliver actionable insights and presentations to stakeholders.

Senior Manager

Major Australian University

The insights DBM brought to life have informed how we’re meeting the needs of our customers

Senior Manager

Australia’s Largest Insurer

Focus groups were moderated expertly by DBM, and their fact based insights provided clear guidance on next steps.

Consultant

International Travel Insurance Provider