The Value We Bring
DBM is a specialist research insights agency with over 25 years worth of experience and expertise in consumer and business services.
We harness the power of data through our leading products and customised research services to solve the most challenging problems for clients today and beyond.
Business Financial Services Monitor
Australia's largest ongoing B2B banking research study, revealing insights on financial institutions, sentiment and more, from key decision makers in businesses and corporations of all sizes.Find out more
We are thoroughly committed to providing thoughtful and essential insights to many of the most distinguished and forward-thinking organisations in Australia and abroad. With a wealth of experience and critical thought leadership in the financial services and Government sectors in particular, we have consistently been a reliable partner, providing expert insights that guide success.
DBM’s thinking and the insights were excellent. They were also very adept at leveraging findings from different studies to provide additional learnings and contextualisation.
Former Head of Group Market Research
Westpac Banking Group
DBM has demonstrated their ability to deliver a range of services including a strategic Net Promoter Score and a driver analysis on a range of customer feedback metrics, to deliver actionable insights and presentations to stakeholders.
Major Australian University
The insights DBM brought to life have informed how we’re meeting the needs of our customers
Australia’s Largest Insurer
Focus groups were moderated expertly by DBM, and their fact based insights provided clear guidance on next steps.
International Travel Insurance Provider